How AI helped Whatsapp to ensure user safety?

Meta-owned WhatsApp banned over 1.9 million accounts in May alone, according to its twelfth User Safety Monthly Report, which was published on Friday in compliance with the IT Rules 2021. A WhatsApp spokesperson said, “Over the years, we have consistently invested in Artificial Intelligence and other state of the art technology, data scientists and experts, and in processes, in order to keep our users safe on our platform. In accordance with the IT Rules 2021, we’ve published our report for the month of May 2022. This user-safety report contains details…

Read More

IRS expands voice bot options for faster service

The Internal Revenue Service of the United States has increased its voice bot options to assist eligible taxpayers in swiftly verifying their identity in order to set up or alter a payment plan while avoiding excessive wait times. “This is part of a wider effort at the IRS to help improve the experience of taxpayers,” said IRS commissioner Chuck Rettig. “We continue to look for ways to better assist taxpayers, and that includes helping people avoid waiting on hold or having to make a second phone call to get what…

Read More

Why does Mark Zuckerberg warn his employees?

Meta has warned its staff that “serious times” are ahead. Meta is aggressively reducing hiring. Mark Zuckerberg, the company’s CEO, said that the company’s intentions to hire engineers have been reduced by over 30%. During a weekly employee Q&A, Zuckerberg also stated that the company is “turning up the heat” on performance management to remove employees who fail to fulfill their targets. “Realistically, there are probably a bunch of people at the company who shouldn’t be here,” Zuckerberg said. Part of my hope for raising expectations and having more aggressive…

Read More