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Experts discuss how AI is enhancing customer experience and real-time fraud prevention in financial services.
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The session emphasizes the balance between innovation and financial security in AI-driven financial solutions.
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Keynote address highlights the role of Gen AI and Agentics in transforming the fintech landscape.
The GAISA Session on AI in Fintech brought together leading professionals from the fintech and technology sectors to delve into the transformative potential of artificial intelligence in the financial services industry. Experts discussed how AI-powered tools are revolutionizing banking, payment systems, and financial decision-making, with a particular focus on enhancing customer experiences through personalized financial advisory services. The integration of AI in real-time fraud detection and prevention was also a key point of discussion, showcasing its potential to significantly reduce financial crime.
Speakers emphasized the role of AI in enabling secure, seamless digital payments while highlighting the importance of balancing technological innovation with stringent security and compliance requirements. The session brought forth innovative solutions developed by industry leaders such as Rajan Nagina of Newgen Software and Aryan Cooper from XLNC Technologies, illustrating the potential of AI to reshape traditional financial practices. The discussions also covered how AI and Gen AI technologies are being leveraged to streamline financial operations, reduce manual errors, and ensure greater transparency.
In a powerful keynote address, Rajan Nagina, Head of AI Practice at Newgen Software, shed light on the integration of Gen AI and Agentics in reshaping financial services. His insights pointed to a future where AI continues to evolve, driving efficiency and enhancing decision-making capabilities across the financial ecosystem. This session was a crucial part of GAISA’s ongoing efforts to explore how advanced technologies are shaping the future of industries worldwide, particularly in the fintech space.