Freshworks acquires Flint in second buyout this year !!
Software-as-a-service (SaaS) unicorn Freshworks Inc. has acquired IT orchestration & cloud management platform Flint to bolster its IT support service portfolio, Freshservice. Through this acquisition, Freshworks aims to provide greater visibility for IT teams to better manage hybrid infrastructure, optimise spend and automate employee workflows, focussing specifically on IT service management (ITSM) and IT operations management (ITOM) capabilities. This is Freshworks’ second acquisition this year, after buying out AI solution provider AnsweriQ Inc. in February, which helped bolster the capabilities of Freddy AI, Freshwork’s artificial intelligence engine. In May 2019,…