Automation in Banking Sector has proved to be remarkable landmarks
Automation is the technology by which a process is performed by minimum human assistance. Automation is also known as ‘Automatic Control’ which is done by the use of different control systems. The term ‘Automation’ has been derived by the word automatic, which was widely used before 1947 when Ford established an Automation Department. Before 1980’s, Indian Banking System was completely using traditional ways of transaction and there was no involvement of technology in the customer service, book-keeping and MIS reporting the urgent need for computerization was felt in the Indian…