NHS Trust In Partnership With TCS To Develop An AI Chatbot
An NHS trust in Liverpool is collaborating with Tata Consultancy Services (TCS) to create an artificial intelligence (AI) chatbot to help reduce patient wait times. For many years, British citizens have grown accustomed to lengthy NHS wait times. However, the post-covid backlog has resulted in an increase in the number of patients on waiting lists. There are many strong opinions about what NHS reforms are required, but everyone can agree that the current trajectory is unsustainable. Modern technologies will be critical in delivering improvements that will benefit both NHS employees…