Government’s WhatsApp chatbot to become a one-stop-destination to access official documents
The government’s WhatsApp chatbot, which was launched last year to schedule vaccination appointments and get inoculation certificates, will now serve as a one-stop destination for a range of official documents. Citizens will be able to download their driver’s licence, income tax certificate, or PAN card instantly via WhatsApp. According to officials, the pilot project has already been put out for testing. The WhatsApp chatbot interface will provide access to documents stored on a citizen’s DigiLocker. The name of the MyGov Corona Helpdesk has been changed to MyGov Helpdesk to reflect…