Many Indian users depend on WhatsApp for communicating and it’s irresponsible for WhatsApp to leverage its position in the Indian market to impose unfair terms and conditions, MeitY is reported to have said.
In its counter-affidavit to the lawsuit ‘Dr Seema Singh v. Union Of India’, the Indian government had in March claimed that pending the passing of the Personal Data Protection Bill, 2019, the Information Technology Act, 2000, and the rules made under it, constituted the data protection regime in the country, which WhatsApp would be violating with its new policy.
WhatsApp’s new policy reads that content shared with business accounts “would be visible to several people in the business” and may be used by Facebook and its group companies for targeted advertising.
The policy says that some “businesses might be working with third-party service providers (which may include Facebook) to help manage their communications with their customers”. The company will, or has been, sharing the following types of user data with Facebook’s group companies: account registration information (phone number), transaction data (WhatsApp now has payments in India), service-related information, information on how you interact with others (including businesses), mobile device information, and IP address.