New Delhi,28-01-2024: MicroGrid Technologies Private Limited has secured the coveted “Best Use of AI in Healthcare” award at the 4th Global Artificial Intelligence Summit & Awards ‘24 (GAISA 4.0). The accolade recognizes MicroGrid’s excellence at the intersection of Digital Health and Conversational Intelligence.
MicroGrid Technologies is renowned for leveraging Conversational AI to revolutionize healthcare experiences. The company’s commitment to innovation, showcased by its end-to-end Conversational AI Platform (MIC), has earned them industry acclaim and the recent GAISA 4.0 award.
MicroGrid’s strategic partnership with Google has resulted in remarkable advancements, including improved recognition rates and enhanced low-decibel utterance recognition. The ongoing implementation of ‘Vivi’ for CCAI-led Drug Adherence and Service Feedback has demonstrated substantial business benefits, such as an 85% reduction in processing consent forms and over 30% optimization of Contact Center resources.
Looking ahead, MicroGrid Technologies aims to refine over 75% of its product capabilities by 2024, securing a spot in Gartner’s Magic Quadrant and generating revenue through 150 global implementations. In FY 2023, the company booked five times the revenue compared to FY 2022, executed multiple global implementations, and received eight prestigious industry awards.
For more information,please visit : GAISA Official Website
